Delivery Information

We provide convenient delivery services, so you don’t have to waste time shopping at the pet store. All of our deliveries are handled by The Complete K9 team to ensure quality is meticulously maintained.

Cut off is Sunday at MIDNIGHT

You will receive a confirmation email on Monday, confirming your delivery date. Orders placed after cut-off will be forwarded to the following delivery week.

Delivery Locations

We currently deliver to locations within the Greater Calgary Area and the Greater Edmonton Area. Please contact us if you do not see your location listed!

Tuesday & Thursday

Edmonton, Beaumont, St Albert, Morinville, Stony Plain, Spruce Grove, Sherwood Park, and Fort Saskatchewan.

Wednesday & Friday

Calgary, Innisfail, Olds, Carstairs, Airdrie, and Balzac.

Friday

Ponoka, Millet, Wetaskiwin, Lacombe, Blackfalds, Red Deer, and Sylvan Lake.

Delivery Day

Your order will be delivered between 9:00am – 5:00pm.

We use a refrigerated delivery van which will ensure your product arrives frozen!

While we are unable to give you an exact delivery time prior to the delivery date, you will receive automated notifications the day of delivery with delivery time updates.

  • Updates are sent via text message, so please enter your cell phone #!
  • We cannot accommodate special delivery time requests
  • To ensure the most efficient delivery – please ensure to enter your address correctly.
  • We are able to accommodate requests to place product into coolers ect.


Apartment deliveries will be made to the lobby – with a phone call confirming your order has been delivered.  To ensure the safety of our staff, we will not be able to enter homes or apartment buildings.

We are not responsible for orders that thaw or are stolen after we have made the delivery.  It is the customer’s responsibility to make arrangements to ensure their order is received in a timely manner.

Delivery Fees

We have a $6.99 delivery fee on all orders.
Minimum order of $75.00 required.
Free delivery on orders over $250.00.

A Quick & Easy Process

A happier, healthier pet is only a few clicks away.

Shop Online

Place your order

We’ll deliver
to your door

Shop Online

Place your order

We’ll deliver to your door

Order from a Retailer

We have retailers across Southern and Central Alberta. Contact your local retailer to purchase or order your products.