© 2018 - The Complete K9 Ltd.      

Privacy Policy

DISCLAIMER | Due to individual storage, handling, and feeding practices; The Complete K9 Ltd., it’s owner and/or employees,

and affiliated distributors will not be held liable nor responsible for any products sold once they leave our care and custody

 // IMPORTANT DELIVERY INFORMATION // 

Order & Delivery Steps 

1. CUT OFF for orders is Monday at NOON prior to the delivery date.  No exceptions!

2. Click the “Order Online” tab – select desired products and add to the cart.  .

3. Follow checkout process (all orders must be prepaid online – Debit, Visa Debit, Credit Card).  If someone is picking up for you, provide their phone number in the "Special Request" section.  Please contact us if you have any problems: info@thecompletek9.ca
4. You will receive TWO emails.  The first is your order confirmation with your total that you will receive immediately - please review this information to ensure accuracy, the second email is sent on the TUESDAY before delivery and will have your pickup number.  YOU WILL NEED THIS NUMBER FOR PICKUP.  If you cannot find these emails please search info@thecompletek9.ca in the search bar of your inbox and they should come up.  Sometimes these end up in your junk/spam/purchases.

5. Once you receive your pick-up number correspond it to the pick-up time slots below.  Click the + sign to expand the box.

6. Show up to your selected location at your allotted time.  Review the delivery location maps below.

7. Please review the drive-through instructions, pull up to us and give us your pickup number.

8. We will load your product for you!
 

Please review our summer no-show policy here!

2019 Full Year Delivery Schedule.jpg

(Click to Enlarge)

NOW OFFERING CONVENIENT DRIVE-THROUGH PICKUP SERVICE AT MOST DELIVERY LOCATIONS!

  • Please open your tailgate/trunk before pulling up to the table

  • Please remain in your vehicle,  we will load your order for you

  • Please be ready to provide your Order Pickup Number

  • Please be respectful of nearby businesses and don't block traffic

PICKUP LOCATION INFORMATION

(CLICK THE + SIGN TO VIEW ADDITIONAL INFORMATION)

 SOUTH DELIVERY 

NORTH DELIVERY

 CENTRAL DELIVERY