// IMPORTANT DELIVERY INFORMATION // 

Order & Delivery Steps 

1. CUT OFF for orders is Monday at NOON prior to the delivery date.  No exceptions!

2. Click the “Order Online” tab – select desired products and add to the cart.  .

3. Follow checkout process (all orders must be prepaid online – Debit, Visa Debit, Credit Card).  If someone is picking up for you, provide their phone number in the "Special Request" section.  Please contact us if you have any problems: info@thecompletek9.ca
4. You will receive TWO emails.  The first is your order confirmation with your total that you will receive immediately - please review this information to ensure accuracy, the second email is sent on the TUESDAY before delivery and will have your pickup number.  YOU WILL NEED THIS NUMBER FOR PICKUP.  If you cannot find these emails please search info@thecompletek9.ca in the search bar of your inbox and they should come up.  Sometimes these end up in your junk/spam/purchases.

5. Once you receive your pick-up number correspond it to the pick-up time slots below.  Click the + sign to expand the box.

6. Show up to your selected location at your allotted time.  Review the delivery location maps below.

7. Please review the drive-through instructions, pull up to us and give us your pickup number.

8. We will load your product for you!
 

VIEW UPDATED NO SHOW POLICY (July 7, 2020) here!

2020 Delivery Schedule - Full Year.jpg

(Click to Enlarge/Print)

NOW OFFERING CONVENIENT DRIVE-THROUGH PICKUP SERVICE AT MOST DELIVERY LOCATIONS!

  • Please open your tailgate/trunk before pulling up to the table

  • Please remain in your vehicle,  we will load your order for you

  • Please be ready to provide your Order Pickup Number

  • Please be respectful of nearby businesses and don't block traffic

PICKUP LOCATION INFORMATION

(CLICK THE + SIGN TO VIEW ADDITIONAL INFORMATION)

 SOUTH DELIVERY 

INNISFAIL *NEW TIMES*


EAST SIDE OF CO-OP PARKING LOT (4303 - 50 STREET) Pickup time: *NEW* ALL ORDERS --> 8:00 AM




OLDS *NEW TIMES*


CO-OP CARDLOCK (HWY 27 @ HWY 2) Pickup time: *NEW*ALL ORDERS --> 8:30 AM




DIDSBURY *NEW TIMES*


SERVICE ROAD (HWY 582 NEAR HWY 2 OVERPASS) Pickup time: *NEW* ALL ORDERS --> 9:00 AM




BALZAC *NEW TIMES*


CROSSIRON MILLS - North end of parking lot Pickup times: *NEW* ORDER PICKUP # 1-25 --> 10:00 AM *NEW* ORDER PICKUP # 26+ -->10:25 AM




CALGARY NORTH *NEW TIMES*


6727 9TH Street NE – Industrial area just north of Deerfoot City

Pickup times: *NEW* ORDER PICKUP # 1-30 --> 9:00 AM *NEW* ORDER PICKUP # 31+ --> 9:25 AM




CALGARY SOUTH (1) *NEW TIMES*


ICON BUSINESS PARK - Use West Entrance (10 Smed Lane SE) Pickup times: *NEW* ORDER PICKUP # ALL NUMBERS --> 10:30 AM




CALGARY SOUTH (2) *NEW TIMES*


MACKENZIE TOWNE BUS TERMINAL PARKING LOT (142 McKenzie Towne Link SE) Pickup times:
ORDER PICKUP # 1-30 --> 11:30 AM ORDER PICKUP # 31+ --> 11:50 AM




OKOTOKS *NEW TIMES*


Miller Supply - 48223 338 Ave E - End of road Pickup times:
*NEW* ALL ORDERS --> 11:50 PM





NORTH DELIVERY

WETASKIWIN


HWY 13 - Service Road just before HWY 2 Pickup time: ALL ORDERS --> 7:45 AM




LEDUC


PARKING LOT AT 5210 - 50 AVENUE Pickup time: ORDER PICKUP # 1-30--> 8:30AM ORDER PICKUP # 31+ --> 8:45AM




EDMONTON SOUTH (1) *NEW TIMES*


GATEWAY INFORMATION CENTER (HWY 2 AT SOUTH CITY LIMITS) Pickup times: ORDER PICKUP # 1-30 --> 9:20 AM ORDER PICKUP # 31+ --> 9:35 AM




EDMONTON NORTH *NEW TIMES*


BIG RIG POWER (FRONT OF BUILDING) (15515-115A AVENUE) Pickup times: ORDER PICKUP # 1-30 --> 11:15 AM ORDER PICKUP # 31+ --> 11:30 AM




ST. ALBERT *NEW TIMES*


St. Albert Inn & Suites | 156 St Albert Trail - Large parking lot behind the Inn Pickup times: ORDER PICKUP # 1-30 --> 12:10 PM ORDER PICKUP # 31+ --> 12:20 PM




MORINVILLE *NEW TIME*


9402-90 AVE Pickup times: ALL ORDERS --> 1:10 PM




STONY PLAIN *NEW AM TIMES*


HOPE CHURCH PARKING LOT (HWY 779 @ HWY 16 INTERSECTION) Pickup times: *NEW* ORDER PICKUP # 1-30--> 9:05 AM ORDER PICKUP # 31+ --> 9:25 AM




ENTWHISTLE *NEW AM TIME*


ESSO GAS STATION (49 STREET & HWY 16 SERVICE ROAD) Pickup times: ALL ORDERS --> 10:30 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




DRAYTON VALLEY *NEW AM TIME*


PETRO CANADA TRUCK STOP (2050 - 50 STREET) Pickup times: ALL ORDERS --> 11:40 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




ALSIKE *NEW TIME*


TEMPO GAS STATION (HIGHWAY 39) Pickup times: ALL ORDERS --> 12:20 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




WINFIELD *NEW TIME*


Pickup times: ALL ORDERS --> 12:40 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




RIMBEY *NEW TIME*


A&W PARKING LOT (5702 - 43 STREET) Pickup times: ALL ORDERS --> 1:10 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




EDMONTON SOUTH (2) *NEW TIMES*


3110 CALGARY TRAIL NW (Southside Primary Care Network - Parking Lot) Pickup times:
ORDER PICKUP # 1-30 --> 10:15AM
ORDER PICKUP # 31+ --> 10:30AM





 CENTRAL DELIVERY 

WETASKIWIN


HWY 13 - Service Road just before HWY 2 Pickup time: ALL ORDERS --> 7:45 AM




LEDUC


PARKING LOT AT 5210 - 50 AVENUE Pickup time: ORDER PICKUP # 1-30--> 8:30AM ORDER PICKUP # 31+ --> 8:45AM




EDMONTON SOUTH (1) *NEW TIMES*


GATEWAY INFORMATION CENTER (HWY 2 AT SOUTH CITY LIMITS) Pickup times: ORDER PICKUP # 1-30 --> 9:20 AM ORDER PICKUP # 31+ --> 9:35 AM




EDMONTON NORTH *NEW TIMES*


BIG RIG POWER (FRONT OF BUILDING) (15515-115A AVENUE) Pickup times: ORDER PICKUP # 1-30 --> 11:15 AM ORDER PICKUP # 31+ --> 11:30 AM




ST. ALBERT *NEW TIMES*


St. Albert Inn & Suites | 156 St Albert Trail - Large parking lot behind the Inn Pickup times: ORDER PICKUP # 1-30 --> 12:10 PM ORDER PICKUP # 31+ --> 12:20 PM




MORINVILLE *NEW TIME*


9402-90 AVE Pickup times: ALL ORDERS --> 1:10 PM




STONY PLAIN *NEW AM TIMES*


HOPE CHURCH PARKING LOT (HWY 779 @ HWY 16 INTERSECTION) Pickup times: *NEW* ORDER PICKUP # 1-30--> 9:05 AM ORDER PICKUP # 31+ --> 9:25 AM




ENTWHISTLE *NEW AM TIME*


ESSO GAS STATION (49 STREET & HWY 16 SERVICE ROAD) Pickup times: ALL ORDERS --> 10:30 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




DRAYTON VALLEY *NEW AM TIME*


PETRO CANADA TRUCK STOP (2050 - 50 STREET) Pickup times: ALL ORDERS --> 11:40 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




ALSIKE *NEW TIME*


TEMPO GAS STATION (HIGHWAY 39) Pickup times: ALL ORDERS --> 12:20 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




WINFIELD *NEW TIME*


Pickup times: ALL ORDERS --> 12:40 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




RIMBEY *NEW TIME*


A&W PARKING LOT (5702 - 43 STREET) Pickup times: ALL ORDERS --> 1:10 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




EDMONTON SOUTH (2) *NEW TIMES*


3110 CALGARY TRAIL NW (Southside Primary Care Network - Parking Lot) Pickup times:
ORDER PICKUP # 1-30 --> 10:15AM
ORDER PICKUP # 31+ --> 10:30AM





WETASKIWIN


HWY 13 - Service Road just before HWY 2 Pickup time: ALL ORDERS --> 7:45 AM




LEDUC


PARKING LOT AT 5210 - 50 AVENUE Pickup time: ORDER PICKUP # 1-30--> 8:30AM ORDER PICKUP # 31+ --> 8:45AM




EDMONTON SOUTH (1) *NEW TIMES*


GATEWAY INFORMATION CENTER (HWY 2 AT SOUTH CITY LIMITS) Pickup times: ORDER PICKUP # 1-30 --> 9:20 AM ORDER PICKUP # 31+ --> 9:35 AM




EDMONTON NORTH *NEW TIMES*


BIG RIG POWER (FRONT OF BUILDING) (15515-115A AVENUE) Pickup times: ORDER PICKUP # 1-30 --> 11:15 AM ORDER PICKUP # 31+ --> 11:30 AM




ST. ALBERT *NEW TIMES*


St. Albert Inn & Suites | 156 St Albert Trail - Large parking lot behind the Inn Pickup times: ORDER PICKUP # 1-30 --> 12:10 PM ORDER PICKUP # 31+ --> 12:20 PM




MORINVILLE *NEW TIME*


9402-90 AVE Pickup times: ALL ORDERS --> 1:10 PM




STONY PLAIN *NEW AM TIMES*


HOPE CHURCH PARKING LOT (HWY 779 @ HWY 16 INTERSECTION) Pickup times: *NEW* ORDER PICKUP # 1-30--> 9:05 AM ORDER PICKUP # 31+ --> 9:25 AM




ENTWHISTLE *NEW AM TIME*


ESSO GAS STATION (49 STREET & HWY 16 SERVICE ROAD) Pickup times: ALL ORDERS --> 10:30 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




DRAYTON VALLEY *NEW AM TIME*


PETRO CANADA TRUCK STOP (2050 - 50 STREET) Pickup times: ALL ORDERS --> 11:40 AM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




ALSIKE *NEW TIME*


TEMPO GAS STATION (HIGHWAY 39) Pickup times: ALL ORDERS --> 12:20 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




WINFIELD *NEW TIME*


Pickup times: ALL ORDERS --> 12:40 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




RIMBEY *NEW TIME*


A&W PARKING LOT (5702 - 43 STREET) Pickup times: ALL ORDERS --> 1:10 PM* *ESTIMATED - WE WILL SEND A TEXT MESSAGE TO YOU AS WE LEAVE THE PREVIOUS STOP TO CONFIRM THE EXACT PICKUP TIME.




EDMONTON SOUTH (2) *NEW TIMES*


3110 CALGARY TRAIL NW (Southside Primary Care Network - Parking Lot) Pickup times:
ORDER PICKUP # 1-30 --> 10:15AM
ORDER PICKUP # 31+ --> 10:30AM





*Effective January 1, 2021*
Deliveries to Balzac, Calgary, and Okotoks will cease.  Customers will have access to our products through our distributors listed on the "Where to Buy" tab.

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DISCLAIMER | Due to individual storage, handling, and feeding practices; The Complete K9 Ltd., it’s owner and/or employees,

and affiliated distributors will not be held liable nor responsible for any products sold once they leave our care and custody